How to Start a Return

To learn how to start a return, please send an email to loungebunnicollective@gmail.com within 14 days of delivery. Include your order number, a clear photo of the item(s) showing tags attached and their condition, as well as the reason for your return. For return instructions, make sure to follow these guidelines to ensure smooth return shipping.

Our team will review your request and provide you with the return instructions, including the return shipping address. Please wait for approval on how to start a return before sending items back — unapproved returns won’t be accepted.

To understand how to start a return, ensure your items are unworn, unwashed, and still have the tags attached. Follow the return instructions and place them securely in a package to avoid damage during return shipping.

To understand how to start a return, use a trackable shipping service for your return shipping. Please note that customers are responsible for return shipping unless we sent the wrong item or it arrived damaged.

Once we receive and inspect your return, we gladly offer exchanges or store credit on unworn products with tags attached, showing no signs of wear, alterations, or odor. To understand how to start a return, please refer to our return instructions. If we detect that an item has been worn, we will refuse the package and return it to you. Please note that we do not issue refunds or return labels. For return shipping, products should be sent back to us no later than 14 business days after you receive your items.